top of page


Notice of Privacy Practices

This notice explains how your medical and other health information about you may be used and disclosed. It also outlines how you can access your information. If you have any questions about this notice please contact our Privacy Officer, at (208) 466 – 7869 Ex. 1273.

Notice of Privacy Practices

Medicare Shared Savings Program
Terry Reilly Health Services is an Affordable Care Organization

This notice explains the program and how it benefits patients. 

Medicare Shared Savings Program


Missed Appointment Policy 

New patients who fail to keep an appointment three times in a row (75% of your medical/dental appointments) will be placed on “Same Day Only” scheduling status. This means your appointments can no longer be scheduled in advance, but based on availability the same day you call. This policy helps us better serve our community, our patients and their families while also allowing our medical team to be prepared as possible for all health visits. We understand that life circumstances occur and you occasionally need to cancel an appointment. We kindly ask that you give us 24 hour notice for this.

There are several ways to cancel an appointment:

  • reply to the text message or reminder calls with the “cancellation” option

  • manage your appointment through the MyChart app

  • call our clinics to reschedule your appointment


We appreciate having you as a patient and appreciate your regard in this matter.

TRHS Vaccine Policy Statement

Terry Reilly Health Services supports childhood immunizations. They are a vital part of safeguarding the health of your children. Staying up-to-date on your child’s vaccines not only helps protect your child, it also helps protect others in your community—like a friend who cannot get certain vaccines, or a neighbor’s new baby who is too young to be fully vaccinated. When everyone eligible for vaccines takes part, we are better protected against the spread of disease in the community.
While we encourage childhood immunizations, we also recognize and respect a parent’s right to make choices regarding your child’s healthcare. Our providers are here to provide information and answer questions so you can make the decision that’s right for your family. Our pharmacists and providers welcome your questions regarding immunizations.

Terry Reilly offers a schedule of recommended immunizations based upon age. Information statements about all the vaccines offered at Terry Reilly Health Services are here:

Notice of Limited Liability for FTCA
Deemed Federally Qualified Health Centers

This health center receives U.S. Department of Health and Human Services (HHS) funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals. The Federal Tort Claims Act (FTCA) (See 28 U.S.C. §§ 1346 (6), 2401 (6), 2671-80) provides the exclusive remedy for damage from personal injury, including death, resulting from the performance of medical, surgical, dental, or related functions within the scope of deemed employment by any employee or volunteer of a deemed health center who the Department of Health and Human Services has deemed to be an employee of the Public Health Service. (See Public Health Service Act subsection 224(q), codified at 42 U.S.C. § 233(q). The above Federal law and other State and Federal laws including the Federal Volunteer Protection Act of 1997 may cover certain Federally Qualified Health Center health care professionals providing health care services to patients at Community Health Clinics, Inc., d/b/a Terry Reilly Health Services. Date: April 11, 2024

How To File a Safety Concern with The Joint Commission

Terry Reilly Health Services is accredited by The Joint Commission. The Gold Seal of Approval® is a symbol of quality reflecting our commitment to provide safe and effective care.

To report a patient safety event:
Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

bottom of page