Missed Appointments: "No Show" Policy

Patients who "no show" an appointment twice in a six-month period will be placed on "Same Day Only" status. This limits you to same day Urgent Care locations and providers for medical and dental appointments where a wait time is likely.

Please make every effort to provide 24-hour notice:

• Reply to reminder texts or calls with the "cancellation" option

• Manage your appointment through the MyChart app

• Call our clinics to reschedule your appointment

We appreciate having you as a patient and appreciate your regard in this matter.

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